Privacy Policy

Contact form: your name, email address and the message you send us.

Live chat: the messages you type and any contact details you choose to share. Our chat is provided by Re:plain, and messages are delivered to us through a messaging app.

Email: anything you send us at donald@twinrabbitdigital.com.

Technical data: like most websites, our hosting and security providers may automatically log basic technical information such as your IP address, browser type and the pages you visit. Our chat tool may use cookies or similar storage to keep your conversation open.

How we use your information

We use your information only to reply to your questions, discuss and deliver projects you ask about, keep the website secure and working, and meet legal obligations. We do not sell your personal information.

Who we share it with

We share information only with service providers that help us run the website and our business, such as our website host, domain and security provider, email provider and live chat provider, and only as needed for them to provide their service. We may also disclose information if required by law.

How long we keep it

We keep messages and contact details for as long as needed to respond to you and handle any project, and then for a reasonable period for our records, unless you ask us to delete them sooner.

Your choices

You can ask us to see, correct or delete the personal information you have sent us. Email donald@twinrabbitdigital.com and we will respond within a reasonable time.

Children

Our website is meant for businesses and adults. We do not knowingly collect information from children under 13.

Links to other sites

Our pages may link to other websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

Contact us

Questions about this policy? Email donald@twinrabbitdigital.com or use our contact page at /contact.